Monday, 8 September 2014

What is a Brand Advocate?

Imagine that you have an army of marketing representatives willing to promote your brand for free. These representatives support you both privately and publicly, singing your praises, and you don’t have to pay them a single cent. ‘Who are these free marketers?’ you may ask. They’re called brand advocates.

Brand advocates play an important role in building a company’s reputation, and they can help PR efforts immensely. Think of them as journalists who write about your brand for no other reason than that they love it. In fact, they may already be talking about your brand right now.

Brand advocates have a broad reach, know how to use social media effectively, and can be ferociously loyal to brands with which they have a relationship. Though they appreciate the incentives and rewards, at the end of the day, all they want is to be known as a trusted agent of the brand. That’s why the best PR agencies are constantly looking for brand advocates who will sing their praises to their clients, and are thinking of ways to harness them.


If your company doesn’t have a brand advocacy program yet, it’s time you implemented one. Granted that the planning, implementation, and maintenance of such a program is labour-intensive and time-consuming, but don’t worry—a PR agency can provide you with all the help you need.

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